How can we help?

Screen Time access was not turned on

1. Open CheckCheckRide and go to Settings.
2. Tap Turn on Screen Time access and approve Apple’s prompt.
3. If you previously declined, review CheckCheckRide’s Screen Time permission in the iPhone Settings app, then return to CheckCheckRide.

A ride app is missing or the reminder does not appear

1. In CheckCheckRide Settings, tap Edit selected ride apps.
2. Open Apple’s Travel category and choose each individual ride app—not the entire category.
3. Confirm at least one app is selected. If you recently chose Ready to check, check, ride!, the reminder returns automatically later.

Ride apps will not unlock

1. Open CheckCheckRide and confirm Home says Ride check active.
2. Open a selected ride app and tap Ready to check, check, ride! on the CheckCheckRide reminder. Your selected apps should remain open for one hour.
3. If the problem continues, confirm Screen Time access is on, restart CheckCheckRide, and try again.

When does the ride check turn back on?

It turns back on automatically one hour after you tap Ready to check, check, ride!. Home continues to show that your ride check is active.

Change or erase your information

Edit selected ride apps from Settings. To remove all saved CheckCheckRide choices, the illustrative estimate, app tokens, timer, and shields, choose Erase all local CheckCheckRide data.

Device requirements

CheckCheckRide is built for iPhone and requires iOS 18 or later. Screen Time permission and app selection use Apple system features that are not available in the same way on every platform.